8 Questions to Ask When Hiring an HVAC Contractor

When you hire any contractor, you must know what to ask to ensure they are qualified. Asking your HVAC contractor the right questions can ensure you get the right skill set for the work you need to be completed. A reputable HVAC contractor should be held accountable.

This applies to all HVAC contractors–like Quality Systems Heating & Cooling. We believe transparency is important in a business relationship, and we welcome any questions you might have about what we do and how we do it. We’ve compiled a list of top questions to ask an HVAC contractor before hiring.

1. Are You Licensed and Insured?

Before hiring an HVAC contractor, ensure they are licensed to work in your area. In addition, make sure they have liability insurance. This protects their employees if they are injured on your property.

2. How Many Years of Experience Do You Have?

Years of experience do not always equate to highly skilled, but it does help. Ask your HVAC contractor about their years of experience in the industry. You can also ask about their training or schooling before starting in the field. Also, ask about their expertise in the type of system you have or need.

3. Can You Provide References?

References can provide insight into a contractor’s work ethic and experience. References can come in the form of past clients, former coworkers or supervisors, and online reviews. Check their website for testimonials.

4. What HVAC Brands Do You Work With?

Not all HVAC brands are the same, so ensuring your contractor works with your brand is crucial. Always check your system's manufacturer to ensure your contractor is experienced in that brand. Some of the major HVAC brands include:

●        Carrier Global

●        Goodman

●        Trane

●        Bryant

●        Frigidaire

●        Siemens

●        Watsco

5. Do You Provide Written Estimates?

Get everything in writing! No matter what, request a written estimate or quote before agreeing to any work. This should list every component of the HVAC repair or replacement you need. Make sure it lists the cost of equipment, labor, and additional charges. Clarify if this price is fixed or if it could change.

6. What Is Your Response Time for Emergency Repairs?

Not all HVAC companies provide emergency repair service, so question your contractor about their policy. If they provide these services, ask what the additional charge will be for arriving during off-hours or weekends.

7. What Warranties Do You Offer?

Not every contractor offers warranties, but some will. They may offer a workmanship warranty covering any mistakes they make during repairs or replacements. In addition, ask about the warranty tied to your equipment.

8. Can You Provide a Timeline?

Do not let a contractor drag out your project. When agreeing to work with a contractor, ask up front what their timeline looks like, and if you don’t agree, see if you can negotiate to suit your needs. If you can get this in writing as well, that will protect you if someone doesn’t show up to work when scheduled.

Superior HVAC Services with Quality Systems Heating & Cooling

When you need quality HVAC services for your Twin Cities home or commercial HVAC services, call Quality Systems Heating & Cooling. We provide free quotes for all services, and we can offer financing options for large replacement projects. We are open 24 hours a day and will address your HVAC concerns quickly.

Give us a call at 952-226-2665 or send us a message on our website.