REVIEWS
HONEST, LOCAL TWIN CITIES HVAC REVIEWS

At Quality Systems Heating & Cooling, our experienced technicians work hard to provide our customers with the best HVAC services possible. We strive to practice honest communication and ensure our customers receive the service they deserve. If you’re interested in learning more about how our commitment to top-quality customer service impacts each project, take a look at our customer reviews.
If you would like to schedule an appointment or speak with one of our HVAC experts, give us a call at 952-226-2665. We look forward to working with you!
Krishanu Das2023-12-15Trustindex verifies that the original source of the review is Google. Competitive pricing and fast service. Got an Aprilaire 600 whole house humidifier installed with a quick turnaround. Israel Benitez2023-12-04Trustindex verifies that the original source of the review is Google. Very Professional and considerate of our family's situation with repairs to the Furnace. I did not feel at all pressured into something that was excessive. Greatly appreciate Quality Systems accommodating to our schedules. We will be calling back to help with future upgrades. Lee Polensky2023-11-16Trustindex verifies that the original source of the review is Google. Excellent service! Bryan Nesbitt2023-03-23Trustindex verifies that the original source of the review is Google. Quality systems has to be one of the best HVAC companies in the Twin Cities! Very knowledgeable and friendly staff. The service and installation on my new furnace and ac unit was far above the rest! Have these guys come replace or repair any of your heating and cooling needs! You won’t be disappointed! K Russ2022-07-19Trustindex verifies that the original source of the review is Google. Amazing service, I highly recommend Quality Systems. Responsive, quick repair, fair pricing and in a 90+ degree day, restored our AC. Thanks Mike, you’re awesome! Ellen Ruth2022-06-30Trustindex verifies that the original source of the review is Google. I didn't end up using this company, but they were on time and very professional. They answered all my questions and followed up. The prices were higher compared to the other estimates I got for an AC installation, but they have excellent customer service. Lacey Zurn2022-05-10Trustindex verifies that the original source of the review is Google. I just wanted to give a shout out for the exceptional service I received on A/C repair from Quality Systems Heating & Cooling out of Prior Lake. They showed up within a half hour, fixed my problem within a half hour and charged a very reasonable rate. Every other company I tried to call sent me to voicemail or directed me to schedule online. Quality Systems was answered by a polite man who generally seemed concerned with helping me, it's hard to find service like that! Aaron Price2022-04-27Trustindex verifies that the original source of the review is Google. Our furnace was 22 years old and the fan finally went out so we decided to replace with a new one from Quality systems. Mike and his crew did an outstanding job with not only installing the new furnace but also educating and informing on many different aspects and options to set up for comfort in our home. A week or so after the install We ended up having a faulty digital panel with the new humidifier they also installed and he came back out and replaced it all in a timely matter. Lastly, the cost was exceptional and definitely within the budget. we had 3 other quotes come in and Quality Systems was fairly priced without the sales pitch. We are very happy and will absolutely use them again for any and all HVAC needs. Linda Finn2022-02-09Trustindex verifies that the original source of the review is Google. Our Aprilaire humidifier was not working properly and the whole house was very dry. Larry came and explained how the humidifier was supposed to work and helped adjust the water valve appropriately. Because there was no installation of a product, Larry did not charge us for this service. He was very professional and took care of the issue and how to resolve it in a timely manner. We called yesterday for service and they were able to come out the very next day. I would definitely recommend Quality Systems Heating and Cooling for any future needs.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Very fast, efficient and friendly home-town style service.
Mike Rutter
When our AC became problematic, we chose Quality Systems AC & Refrigeration to install a new system. Quality Systems is first-rate. Mike explained the problems, outlined alternatives, helped us decide a system for us, and did the installation. Mike is knowledgeable, skilled, efficient, trustworthy, and provides clear explanations. I recommend him and Quality Systems most highly.
Larry Alderink
Very professional and prompt.
Chris
Very accommodating… as the weather was very hot and they were able to come out right away and install a new a/c & furnace for us. Very reasonably priced and easy to work with!
Joy Hopkins
I would refer this contractor to everyone!
Breck
My Contractor was very knowledgeable and professional. He explained what he found wrong with my old system and gave me all the information to make my decision easier to determine. He was very fast and efficient at his work and all went very well. I would definitely recommend and use him again.
Farmer
Friendly crew, explained well when I had questions in a way I could understand.
John
Mike was great to work with. Very good on explaining the different units.
Lynn
Mike and Andy were consummate pros. Very knowledgeable and professional!
Chris
Listened to our issues and worked with us to come up with a plan to address everything.
Jon
Mike and Andrew are the best so nice and knowledgeable of the product. Got the work done fast. Definitely will recommend them to anyone in need of service.
Jennie Wong
They were great to work with and I will recommend them to my friends and neighbors.
Joe
4.97 avg rating for 77 reviews